PRIVACY POLICY

Effective Date: 29 November 2025
Website: https://luxcornercigars.co.uk
Business: Lux Corner Cigars
Contact Email: mircea.arthur@yahoo.com

  1. Introduction

Lux Corner Cigars (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase products from us.

By using this website, you agree to the practices described in this Policy.

  1. Data We Collect

We may collect the following types of personal data:

A. Identity Data
• Name
• Title

B. Contact Data
• Email address
• Billing address
• Delivery address (UK only)
• Phone number

C. Order & Transaction Data
• Products purchased
• Payment status
• Order history
• Invoices and receipts

D. Technical Data
• IP address
• Browser type and version
• Device information
• Cookies and tracking technologies

E. Communication Data
• Emails or messages you send us
• Notes regarding customer service interactions

We do not store full credit or debit card numbers. All payments are processed securely through third-party providers.

  1. How We Use Your Data

We use your personal data to:
• Process and deliver your orders within the UK
• Manage payments, fees, and refunds
• Provide customer support and respond to enquiries
• Communicate order confirmations and updates
• Improve website performance and security
• Prevent fraud and maintain safety
• Send marketing emails only if you have opted in (you can unsubscribe anytime)
• Comply with legal and regulatory obligations (e.g., age verification, taxation)

  1. Legal Bases for Processing (UK GDPR)

We process your personal data under the following legal bases:

A. Contract

To fulfil your order and provide services.

B. Legal Obligation

To comply with UK taxation, accounting, age-verification and regulatory requirements.

C. Legitimate Interests

To maintain website security, prevent fraud, and improve user experience.

D. Consent

For marketing emails and non-essential cookies.

You can withdraw consent at any time.

  1. Sharing Your Data

We may share your data with:
• Payment service providers (Stripe, PayPal, or similar)
• UK courier companies (for order delivery)
• Hosting and IT service providers
• Email service providers
• Professional advisers where required (e.g., accountants)
• Regulatory authorities, if legally necessary

We never sell or trade your personal data to third parties.

  1. International Data Transfers

Although we deliver only within the UK, some of our trusted service providers (e.g., hosting, payment gateways) may process data outside the UK.

When this occurs, we use appropriate safeguards such as:
• Standard Contractual Clauses
• Adequacy decisions
• Encrypted transmission

This ensures your data is protected to UK GDPR standards.

  1. Data Retention

We retain personal data only as long as necessary:
• Orders, invoices & transaction data: 6 years (legal requirement)
• Marketing data: until you unsubscribe
• Technical logs: short-term, for security
• Other data: as long as reasonably necessary for the purpose collected

After this period, data is securely deleted or anonymised.

  1. Your Rights Under UK GDPR

You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (in certain circumstances)
• Restrict processing
• Object to processing based on legitimate interests
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at mircea.arthur@yahoo.com.

  1. Cookies

We use cookies to:
• Ensure website functionality
• Enable secure checkout
• Analyse website performance
• Remember user preferences

For more details, please review our Cookie Policy.

You may control cookies through your browser settings, but disabling some may affect site functionality.

  1. Security Measures

We use appropriate technical and organisational measures to protect your personal data, including:
• HTTPS encrypted website
• Secure payment gateways
• Firewall and anti-malware protection
• Restricted internal access to data

However, no data transmission over the internet is 100% secure.

  1. External Links

Our website may contain links to other websites.
We are not responsible for their privacy practices.

We recommend reviewing the Privacy Policies of any third-party websites you visit.

  1. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Effective Date”.

Continued use of the website after changes means you accept the updated Policy.

  1. Contact Us

For any questions or privacy requests, please contact us at:
📩 mircea.arthur@yahoo.com

WARNING: The products sold on this website may contain nicotine, a highly addictive chemical. Products offered on this website are not intended for use by minors under the age of 18, pregnant or breastfeeding women, individuals with cardiovascular problems, seizure disorders, or anyone who should avoid tobacco or nicotine products for medical reasons. Always keep electronic cigarettes out of the reach of children.

18+ age restriction: All customers ordering from Lux Corner Cigars & Vape are required by UK law to be over the age of 18 years.

Terms & Conditions | Privacy Policy | Refund Policy | Shipping Policy | Cookie Policy | Age Verification Policy

©️ 2025 Lux Corner Cigars & Vape — All Rights Reserved.